Embark on a journey towards a thriving career in the vibrant hospitality sector.
Acquire the expertise and leadership capabilities to effectively oversee and inspire teams in this dynamic setting. Unleash your potential and get ready for a gratifying career in one of the most lively and evolving industries globally.
The Diploma of Hospitality Management (SIT50422) provides a comprehensive education for students seeking a career in the hospitality industry. The course combines theoretical knowledge with practical experience and skills, equipping you with a broad understanding of the industry and the ability to stand out for your expertise. You will learn about business operations, human resources, legal requirements, and service quality, preparing you for a management role.
The course includes a combination of theoretical and practical elements such as case studies, projects, industry guest speakers and work placements to ensure that you are fully equipped for the workforce and able to apply your learning in real-world scenarios.
Unlock the door to a dynamic and exciting global career by gaining the knowledge , skills and confidence to work in the hotel and hospitality industries.
Rydges Hotel, Newcastle NSW 2300
2024: 7th October
2025: 3rd February, 28th April, 21st July, 6th October
The Diploma of Hospitality Management is designed for learners who aspire to a career in hospitality. It introduces critical hospitality skills and offers a combination of managerial training and real-world experience through industry placements.
The program will be delivered over a period of sixty-two (62) weeks (inclusive of holidays) in a blended training environment through a structured learning program comprising of lectures, presentations, masterclasses, case studies, projects, group discussion forums, mentoring and industry placements.
Classes will be scheduled between the hours of 8am and 6pm, Monday to Friday.
Materials fee: $250
Tuition: Please contact us.
Materials fee: $250
Tuition: $16,000
*All fees in Australian Dollars, payment by installment is available on request and approval. All fees outlined on our website.
SITXCCS015 – Enhance customer service experiences
SITXCCS016 – Develop and manage quality customer service practices
SITXCOM010 – Manage conflict
BSBXCM501 – Lead communication in the workplace
SITXFIN009 – Manage finances within a budget
SITXFIN010 – Prepare and monitor budgets
SITXFIN008 – Interpret financial information
SITXHRM008 – Roster staff
SITXHRM009 – Lead and manage people
SITXMGT004 – Monitor work operations
SITXWHS007 – Implement and monitor work health and safety practices
SITXGLC002 – Identify & manage legal risks and comply with law
SITXFSA005 – Use hygienic practices for food safety
SITHFAB025 – Prepare and serve espresso coffee
SITHFAB038 – Plan & monitor espresso coffee service
SITHIND008 – Work effectively in hospitality services
SITHIND006 – Source and use information on the hospitality industry
SITHFAB021 – Provide responsible service of alcohol
SITHFAB032 – Provide advice on Australian wines
SITHFAB030 – Prepare and serve cocktails
SITHFAB031 – Provide advice on beers, spirits and liqueurs
SITHACS015 – Conduct night audit
SITHACS016 – Provide accommodation reception services
SITHACS011 – Prepare room for guests
SITXCCS017 – Use a computerised booking system
SITXMGT005 – Establish and conduct business relationships
BSBPEF501 – Manage personal & professional development
PSPGEN086 – Undertake career planning
Our course is delivered at the Rydges Hotel Newcastle, one of the city’s most popular hotels. This offers a real-world learning experience that immerses you in hands-on training.
Additional resources include computer rooms, software, free WIFI, photocopiers and a student lounge. It is a requirement that you bring your own laptop (device) to enhance your learning experience.
Access to the Learning Management System (LMS) which includes class assessments, student workbooks, and extra resources will be provided to students upon enrolment. Students can access test and assessment results and message other students or trainers on the LMS.
Competency in units studied in this qualification will be assessed with various methods, including written assessments, knowledge assessments, oral exams, projects, case studies, presentations, and direct observation of role plays and simulations.
Upon successful completion of all units, you will be awarded an AQF5 Diploma of Hospitality Management (SIT50422) from Hunter Education Group. If you do not complete the full qualification, you will receive a Statement of Attainment for the units for which you have achieved competency.
RPL and Credit Transfer can be applied for at enrolment. See Hunter Education’s website or Student Handbook for more details.
After completion of the qualification, graduates would be eligible to obtain employment in a variety of roles within the hotel and hospitality industry. Career paths include: Banquet or Function Manager, Bar or Club Manager, Café Manager, Executive Housekeeper, Front Office Manager, Hotel Manager.
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