SITXWHS008 – Establish and maintain a work health and safety system
SITXFIN011 – Manage physical assets
SITXHRM009 – Lead and manage people
BSBFIN601 – Manage organisational finances
SITXMGT005 – Establish and conduct business relationships
SITXMGT004 – Monitor work operations
SITXMPR014 – Develop and implement marketing strategies
SITXGLC002 – Identify and manage legal risks and comply with law
SITXHRM012 – Monitor staff performance
SITXFIN010 – Prepare and monitor budgets
BSBOPS601 – Develop and implement business plans
SITXHRM010 – Recruit, select and induct staff
SITXCCS016 – Develop and manage quality customer service practices
SITXFIN009 – Manage finances within a budget
SITHIND008 – Work effectively in hospitality services
SITHACS015 – Conduct night audit
SITHACS016 – Provide accommodation reception services
SITHACS011 – Prepare room for guests
SITXCCS017 – Use a computerised booking system
SITXFSA005 – Use hygienic practices for food safety
SITHFAB025 – Prepare and serve espresso coffee
SITHFAB038 – Plan & monitor espresso coffee service
SITHFAB021 – Provide responsible service of alcohol
SITHFAB031 – Provide advice on beers, spirits and liqueurs
SITHFAB032 – Provide advice on Australian wines
SITHFAB030 – Prepare and serve cocktails
SITXCCS010 – Provide visitor information
SITHIND006 – Source and use information on the hospitality industry
BSBOPS501 – Manage business resources
PSPGEN086 – Undertake career planning
BSBPEF501 – Manage personal & professional development
SITXFIN008 – Interpret financial information
SITXHRM008 – Roster staff